Wednesday, April 28, 2010

Emotional Intelligence 2.1 Self Awareness Contd..



Here are two examples of common life. The following two people are the kind of people we come across in our everyday life. Take a look. Do you see yourself in one of the following two characters -

What Self Awareness Looks Like

Ravish B, Country Services Manager
Self Awareness: High


What people who work with him say about him:

“Ravish has very high clarity on long term goals and he doesn't make sacrifices for short term gains. Ravish is an ‘up-front’ kind of a guy who doesn't play ‘mind games’ with people. I have witnessed this so many times at company meetings and in meetings with customers.”

“In every situation that I have been involved with, good or bad, Ravish has always remained calm, cool and collected – even at times when I know he must have felt frustrated or angry. Ravish is really honest about what he is feeling without getting bent out of shape about it. During challenging situations with employees, Ravish is very aware of his tone and makes an effort to keep the conversation appropriate.”

“In short, Ravish manages his emotions; they don't manage him. I’ve seen him accept difficult business news with a brief frown and then he quickly moves beyond that and partners with his team to find solutions to improve the situation.”

What Lack of Self Awareness Looks Like

MK Singh, Operations Director
Self Awareness: Low

What people who work with him say about him:


“MK is very much in his ‘own world.’ He obviously does care about his co workers, but he doesn't seem to know where to draw a line. His personality can be overwhelming, but he doesn't notice when the other person is feeling annoyed, frustrated, or overwhelmed by him. It would be good for him to understand how his behaviour affects other’s work and emotional stress. Also he sometimes comes across as defensive or aggressive, so for him to be more aware of his tone and language would be helpful.”

“When working with customers, he is very good at talking about the products and services we offer. On group projects, sometimes he gets so focused on the outcome, the process is missed. If he were to take a moment and let all the emotions settle, then take a look at the options to reach the desired outcome, things would go more smoothly.”
“MK is passionate about what he does. Sometime that passion gets in the way. He might not notice that I am busy with something else before he jumps in and starts talking to me. When he is excited, he talks over you, and it is hard to get a word in edgewise. He doesn't mean to; he just is excited about what he does.”

2 comments:

  1. Definitely agree.
    But don't you think for Ravish his controlled emotions on his professional front may cause him to loose his emotional grip in some other areas e.g personal life.
    Because I personally experience the same soemtimes.

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  2. Hi Rakesh, no. this just shows that Ravish is 'more aware' of his emotions and lives through them. This is our 'natural self'. if we are aware of our emotions, we manage ourselves well. This behaviour is not compartmentalised between work and home. If we are at ease with our emotions, we radiate calmness naturally.

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